Choosing the best model to engage with Konsulko Group
As a consulting and services company, Konsulko Group is committed to acting as our customer’s trusted advisor. That extends across our entire business – from the technologies and services we recommend, to our time tracking and billing practices. We’re committed to running our business with the utmost integrity and transparency, following the best industry practices.
Over the past couple of years, we have written about Konsulko’s Globally Employable Engineers™ based throughout the world and working together remotely (something we have done successfully long before the pandemic). Members of our team have years of software engineering experience, excellent English language skills, and are comfortable working directly with our customers.
Konsulko engineers could get good jobs anywhere, but they choose to live in their home country, or elsewhere in North America or Europe. Demand for their skills is strong and tapping their talent does not come at an offshore salary cost, so understanding Konsulko’s engagement models can be crucial to matching resources to the job at hand.
Konsulko Continuous Time Engagement™
Under this model, sometimes referred to as “dedicated engineering” or “staff augmentation” in the industry, Konsulko provides dedicated and thus guaranteed engineering time for an agreed period. We will allocate the resource(s) to you, whether it is on a full time basis or some other number of hours per week, and those resources will be dedicated to you.
As such, we will start invoicing for our time as soon as the resources are allocated to you and there is a signed Master Service Agreement (MSA), Statement of Work (SOW) and purchase order (PO) in place. We will not accrue billable time if any of these resources are out for personal reasons, holidays or vacation.
We will, however, accrue all other time, even if we’re blocked from making progress for reasons outside of our control, such as, hardware problems, VPN or other IT issues, access to your internal infrastructure when necessary, or lack of adequate documentation. This guarantees that our engineering resource stays dedicated to your project, so as soon as we get “unblocked” the work can immediately resume.
The Continuous Time Engagement model works well for larger projects with multiple requirements and deliverables, projects where the requirements are fluid and you need maximum flexibility, or any project where the schedule calls for dedicated resources for the duration of the work. Customers who are willing to get directly involved in managing the hand-offs and task alignment between their own engineering team and Konsulko engineers often find this an efficient way to work with us.
Konsulko OnDemand Time Engagement™
Under this model of engagement, you will be invoiced only for actual time we spend on the project. If we estimate a job will take six engineer weeks and it only takes five, you pay for five weeks not six. Startup time setting up your hardware or working with your IT department to enable access to your infrastructure is considered part of the project and thus billable hours.
If we get blocked from making progress for reasons such as those mentioned above, we stop accruing time until we are unblocked, and our resources will likely be reassigned to another project. Although we’ll do our best to switch them back to your project as soon as we’re re-enabled, we cannot guarantee the length of the delay, or the time required to get back up to full speed.
The OnDemand Time Engagement can be best for a large number of projects:
- Specific tasks within your larger project
- Longer term projects without a hard deadline that can be stopped and started as necessary
- Projects where you reasonably expect to stop and restart the work (such as bring-up of new hardware which almost always results in a respin of the PCB)
- On-demand support
- High level consulting
Which is best for you? When you contact us, we will work with you to determine which model works for your requirements and timeline, and do our best to make your engagement with Konsulko Group efficient and memorable for all the right reasons.